Network and Systems Administration
SUMMARY OF QUALIFICATIONS
Detail-oriented, reliable, and highly qualified Enterprise Systems Engineer and VMware Administrator with 15 years of experience evaluating, testing, designing, and managing client infrastructures. Adept at directing a
broad range of system administration initiatives while participating in the planning and implementation of IT
solutions in direct support of targeted objectives. Solid analytical, communication, problem solving, critical thinking, and technical skills. Always looking for new challenges that will allow me to demonstrate the areas of expertise as follows:
VMware Virtualization Project Management Advanced Process Automation
Systems Administration Testing Automation Team Leadership
Active Directory Administration Process Improvement SAN Storage
Data Migration Vendor Management Complex Problem Solving
Dewpoint · Senior Systems Engineer Jan. 2019 – Present
Lead engineer in support of the daily administration of the vSphere environment consisting of five infrastructure and four VDI vCenter instances across the state of Michigan, managing 3000 Windows and Linux servers as well as nearly 1000 VDI desktops. Provide technical leadership on team projects, including greenfield implementations of both datacenter and VDI environments, upgrades and migrations of both main and satellite locations.
Technical lead on enterprise storage migration project that reduced the cost of VMWare storage from $11,000/TB to just over $1000, with a seamless transition that went unnoticed by the user community. This transition project saved the company over $2 million over the course of the year.
Take the lead on automation initiatives within the IT Infrastructure department, automating processes that are cumbersome or prone to human error. Completed a project to completely automate the build and delivery of virtual systems to the company; increasing delivery time from nearly a month to less than 30 minutes. This has led to a significant increase in speed to market for both project and KTLO initiatives.
TEKsystems · Enterprise Systems Engineer Apr. 2017 – Dec. 2018
Responsible for the daily administration of the vSphere environment, including five vCenter instances spread across more than 50 locations worldwide and comprised of more than 2000 Windows and Linux servers.
Oversee projects to implement new and upgrade existing remote sites from HP/Dell hardware to UCS B
and C chassis, which involved coordination with local facilities teams, as well as Network Administration in
the U.S., South America, and the UK.
Implement and tune vRealize suite of tools to improve monitoring and proactive response to issues within the environment. Played a key role in reducing critical and emergency issues from almost 200 to less than 12 in the course of a single quarter.
Led an initiative to automate and stabilize the virtualization environment through a number of complex scripts and apps with PowerShell, PowerCLI, C#, and AutoIt, converting over 20 time-consuming, error-prone manual tasks that required a week of preparation and approval from the Change Control team into consistently repeatable standard changes – which led to improved efficiencies on the Enterprise Team and increased response time by other teams within the department.
Henry Ford Allegiance Health · Systems Engineer Oct. 2016 – Apr. 2017
Held accountable for sole administration of the hospital’s VMware environment, including three vCenter
instances spread across multiple datacenters and geographical regions.
Managed daily operations within the environment, including provisioning of new servers and appliances,
nightly backups, license management, capacity planning and future growth.
Provided project management as needed, including migration of the virtual environment from 6 to 6.5.
Collaborated with numerous teams to ensure a smooth migration of all ESX hosts, vCenter servers, storage systems, and virtual hardware with minimal disruption to the user community.
Architected and implemented the vRealize suite of tools to monitor and assess the virtual environment,
including Operation Manager and Orchestrator.
Delivered value to other IT teams by migrating disparate monitoring systems from legacy tools to vRealize for the administration of SQL Server, System availability, Services and applications.
TEKsystems · Systems Administrator Apr. 2016 – Oct. 2016
Oversaw separate Microsoft SCCM environments for large university while supporting all desktop clients
from Windows XP, 7, 8.1 and 10.
Architected and implemented a standardized application repackaging environment using AdminStudio, as well as repackaged and deployed over 50 applications across the various environments.
Assist in all levels of network administration, including management of users and policies through Active
Directory, Exchange administration of mailboxes, network backup, and server administration.
Managed the Dell Compellent SAN, maintaining master images for all desktop and server Operating
Systems, access management and forecasting with vRealize.
Accident Fund Holdings, Inc. · Network Administrator Sept. 2014 – Mar. 2016
Managed the SCCM environment for 1500 employees in 19 states while responsible for SCCM installation
and upgrades as well as maintaining a mirror sandbox of the environment for testing and future state
Manage and maintain a growing VDI environment with a mixture of VMware View 5.3 and 6.0.
Led project team for upgrading View environment on vSphere 5.5 to View 6 on vSphere 6.
Accident Fund Holdings, Inc. · Java Developer II Apr. 2013 – Sept. 2014
Provided support for Enterprise Claim System suit, including UI design and configuration, Oracle database connectivity, and over 24 integrations with other systems.
Routinely handled change requests and projects involving additional functionality and changes to code base for state compliance issues.
Acted as liaison between the business units that use the Claim System suite and the IS department, managing and prioritizing requests.
Sparrow Health System · Desktop Engineer Nov. 2011 – Apr. 2013
Administered 7,000 client PC environment, using a mixture of Altiris and SCCM technologies, including
automated backup, centralized imaging for PCs and servers.
Oversaw virtual environment, including 60+ Citrix servers, 50 App-V and Citrix applications, and a number
of VDI assets in a VMWare View environment.
Served as Project Lead for migration from Windows XP to Windows 7, including modification of Group
Policies, certification of all applications for Windows 7, User Profile Migration tools, new hardware
procurement and end user training.
Accident Fund Insurance Company of America · Desktop Administrator Apr. 2004 – Oct. 2011
Responsible for the evaluation, recommendation, testing, design, implementation, and management of the client infrastructure.
Developed and maintained physical PC and Laptop Images across the enterprise.
Designed complex application packages (MSI) for network deployment via Altiris, SMS, logon script or other means.
Managed vendor contract and statement of work negotiations for new projects, as well as statement of work for hardware and software deployment contract.
Coordinated onsite and remote vendor technicians, directing daily tasks and ensuring work is completed
within a defined SLA.
Successfully converted all senior management and executive staff from full PC clients to tablets using the
View 5.0 interface.
EDUCATION & DEVELOPMENT
2018 - VCP6.5-DCV
2016 - VCP6-DCV
2010 - Java Programming
2008 - Certified Ethical Hacker
2007 - CCENT, CCNA, CCDA
2007 - 2003 MCSE: Security, Security+
2003 - 2000 MCSA
2003 - Certified A+ Technician
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